Terms of service
Terms of Service
Effective Date: September 21, 2025
Welcome to Sincerely Chael New York. By accessing or using our website (www.sincerelychaelnewyork.com) and purchasing our products, you agree to the following Terms of Service. Please read them carefully before using our site.
General Information
- This website is owned and operated by Sincerely Chael New York (“we,” “our,” “us”).
- By visiting our site or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced here (such as our Privacy Policy and Return Policy).
- We reserve the right to update or change these Terms at any time. Continued use of our site means you accept any changes.
Eligibility
- You must be at least 18 years old or have parental/guardian consent to use this website.
- By using our site, you confirm that all information you provide is accurate and complete.
Products & Services
- We make every effort to display accurate descriptions, images, and availability of our products. However, we cannot guarantee that colors, packaging, or details will appear exactly as shown.
- All products are for personal use only and not for resale without prior written consent.
Orders & Payment
- By placing an order, you agree to provide current, complete, and accurate billing and shipping information.
- We reserve the right to refuse, cancel, or limit orders that appear fraudulent, unauthorized, or violate our Terms.
- Payments are securely processed through our authorized third-party providers.
Shipping & Delivery
- We ship orders to the address you provide at checkout. Please ensure your information is correct, as we are not responsible for delays or losses due to incorrect addresses.
- Delivery times are estimates and not guaranteed.
Returns & Refunds
- Returns and refunds are subject to our Return Policy, available [here].
- Certain products (including opened oils, sprays, and wellness items) are non-returnable for health and safety reasons.
Intellectual Property
- All content on this site—including text, images, logos, graphics, and product designs—is the property of Sincerely Chael New York and protected by copyright and trademark laws.
- You may not copy, reproduce, or distribute any material from this site without prior written permission.
Prohibited Uses
You agree not to use our site or products for:
- Any unlawful purpose
- Violating intellectual property rights
- Uploading malicious code or viruses
- Spamming, phishing, or data harvesting
- Interfering with the functionality or security of the site
Limitation of Liability
- To the fullest extent permitted by law, Sincerely Chael New York is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.
- Our products are not intended to diagnose, treat, cure, or prevent any medical condition. Please consult a healthcare professional before use if you have concerns.
Indemnification
You agree to indemnify and hold harmless Sincerely Chael New York, its owners, and affiliates from any claims, damages, or expenses arising from your use of our products or website.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of New York, without regard to conflict of law principles.
Contact Us
For any questions about these Terms, please contact us at:
📧 Chaelsincere@gmail.com
📍 Sincerelychael.com